WEB ORDER RETURN POLICY
We want you to love your purchase so we accept returns on eligible items within 10 days of purchase. To make a return, email us at firstname.lastname@example.org for label and instructions. Once we've received the returned item we will issue your refund in the original form of payment minus $5 return shipping fee ($10 for shoes).
All returned merchandise must be unused, unworn, with all tags attached and original packing slip included. Ali Golden does not offer price adjustments. Discount codes cannot be applied retroactively.
- If an item is marked FINAL SALE it cannot be returned or exchanged. Carefully check product description to find out if the item you are purchasing is a FINAL SALE.
- International shipments are FINAL SALE.
- All discounted items are exchange/store credit only and customer is responsible for return shipping cost
BRICK + MORTAR RETURN POLICY
Exchange or store credit within 30 days of purchase on items that are unused, unworn, with original tags and receipt. Discounted items and/or samples are FINAL SALE. Purchases made at the brick + mortar shop can only be returned at the shop, during business hours.